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Vehicle Braking and ABS Diagnostic Questionnaire

Please take a moment to complete our pre-appoinment Vehicle Brake & ABS System Questionnaire. The questions below offer us insight to your symptoms, your driving habits and any previous repairs. The more information we receive that can help us locate and repair your vehicle issues faster, the more we save you time and money.

Personal Information

Is This Your First Time Visiting With Us?
Are You The Primary Driver?
Thank you.  Any change in address?
Preferred Method Of Contact *
May We Update Your Repair Status Via Text?

Current Address

Your Vehicle Information

Do You Have Wheel Locks Installed?
 Rear Wheel DriveFront Wheel DriveAll Wheel Drive4x4Don't Know
Drive Type
0/255 characters

How We Test Your ABS System

To properly inspect, evaluate and repair any ABS braking system concerns, our technicians perform a series of tests and inspection procedures. The cost of any brake repair may vary depending on vehicle make and model, age of vehicle and the environement in which it is operated in. We've included a lists of tests and inspections that our technicians may performed. Not all procedures are always required to confirm the brake system problem. 

Our List Of Testing Procedures

A test drive is performed to verify customer complaint. If necessary, we remove all four wheels to measure each brake rotor and/or drum thickness with a micrometer.  A dial indicator may be used to each rotor and/or drum to inspect for out of round or surface variation. (this is the cause of vibration) Measurement of the brake pad and/or brake shoes, inspection of all brake hardware, springs, caliper bolts and spindles for wear, fatigue and integrity. Inspection of brake hydraulic hoses, caliper pistons and/or wheel cylinder for leaks and brake master cylinder for proper operation. Inspect power booster for proper operation, test brake fluid level and condition for moisture or copper content contamination. Use of specific software and scan tools to determine ABS Fault codes. Pinpoint testing of ABS system to determine integrity and health of certain ABS components. Test ABS system for codes and performance. Inspect parking/emergency brake for proper operation and conditions. 

Vehicle Symptoms

traction control euro
emergency brake lamp
abs lamp
red brake warning lamp
traction control light
     Lamp 1           Lamp 2                Lamp 3          Lamp 4           Lamp 5
Are Any Of These Lamps On While You Are Driving?
Does This Light Turn On While You Are:

Common Brake System Concerns

Are You Experiencing Any Of These Conditions?
 YesNoSometimes
Grinding
Shudder
Shimmy
Vibration
Thumping
Roaring Sound
Humming
Screeching
Clicking
Rattle
Low Brake Pedal
Drifts Left While Driving
Drifts Right While Driving
Pulls Left When Braking
Pulls Right When Braking
Do You Have To Pump The Pedal To Stop?
Have You Added Brake Fluid Lately?
How Often Do You Hear Or Feel The Noise?
What Area Would You Say The Noise Comes From?
Does It Occur At Any Of These Speeds? (MPH or KPH)
 0-25 MPH26-50 MPH51-65 MPH66-85 MPH+85 MPH
Pick One
Have You Changed Driving Patterns Or Habits Recently?
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Is Your Vehicle Used For Commercial Purposes?

Other Services And Coupons Available

May We Help You With Other Services During Your Visit? (Check all that apply)

Arrival Time (After hour drop off can use our secure key drop)
 Early AMMid MorningMid-DayEarly PMAfter Hours
Drop Off Time
Do You Require A Shuttle?
To Where?
PLEASE SIGN: We will perform no service or repairs without first performing a proper estimate and notifying you of the price of the services. Place your signature in the box below. Your digital signature is a legal facsimile of your real signature.  You can draw it with a mouse on any desktop. Or, you can use any stylus or finger tip on a tablet or smart phone. 
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Please click the SUBMIT BUTTON below and your information will be sent back to the shop.