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Check Engine Light Driveability Questionnaire

Finding out what is not working right is the hardest part. A check engine light is a warning that a particular part or a particular vehicle system is not working as designed. A prolonged malfunction situation can lead to costly repairs. We would encourage you to answer the questions below to give us a little more insight as to how and when the conditions occur. By taking the time to answer now, you may help shorten the repair process time. Your information is critical in assisting us during the diagnostic process. Thank you.

Personal Information

Is This Your First Time Visiting With Us?
Thank you. Any change in address?
Are You The Primary Driver?
Preferred Method Of Contact *
May We Update Your Repair Status Via Text?

Current Address

Your Vehicle Information

Do You Have Wheel Locks Installed?
0/255 characters

Please Describe Your Vehicle Concerns

Please Select The Best Answer To These Questions
 YesNo
Is The Check Engine Light On?
Did It Just Come On?
Is The Check Engine Light Flashing?
Has There Been A Decrease In Fuel Mileage?
Is The Vehicle Running Rough?
Are You Experiencing Poor Performance?
Are You Smelling Any Abnormal Engine Odors?
Do You Hear Any Abnormal Engine Noises?
Is The Engine Ever Hard To Start?
Any Other Warning Lamps On?
Do You Notice Any Fluid Leaks?
Has This Problem Been Repaired Before?
What Is The Outside Temperature Like When The Problem Occurs?
What Speed Are You Driving?
 0-25 MPH26-50 MPH51-65 MPH66-85 MPH+85 MPH
-
Describe How You Are Driving
 
What Are The Road Conditions When The Problem Occurs?

Other Services And Coupons Available

May We Help You With Other Services During Your Visit? (Check all that apply)

Arrival Time (After hour drop off can use our secure key drop)
 Early AMMid MorningMid-DayAfter Hours
Drop Off Time
Do You Require A Shuttle?
To Where?