As part of our ongoing commitment to provide exceptional Customer Service, we would appreciate your participation in the completion of the following score card.
Scoring Scale:

1 = Unacceptable
2 = Poor
3 = Satisfactory
4 = Good
5 = Excellent

Please evaluate the consultant who provided service. *
Friendliness - Consultant made you feel welcome
Knowledge/Expertise - Consultant had the knowledge to provide service efficiently and skillfully
Responsiveness - Consultant demonstrated extra effort in processing your travel requirements
Understanding - Consultant understood your request and was sensitive to your requirements
Overall, how satisfied were you with our service? *