We are Steak & BBQ catering SPECIALIST.

 IT'S LITERALLY ALL WE DO.

We deliver an ELEVATED BBQ catering experience AND would love the opportunity to provide our amazing BBQ and flawless service for you and your guests at your reception..

Catering Agreement for (DELIVERIES):

Refund and Payment Policies

Refund Policy

1. Unsatisfactory Food or Service:
   In the unlikely event that the Client receives unsatisfactory food or service, a food credit for one future order may be issued at the sole discretion of the Caterer. This credit must be used within one year from the date it is issued.

1. Missing Rental Equipment or Food Items:
• If any previously paid-for rental equipment or food items are missing, a refund equivalent to the value of the missing item(s) will be provided.
• A written refund request must be submitted within 14 days of the incident.
• Refund requests must be acknowledged and approved by the Caterer.
• Refunds will be issued to the original payment method:
• Credit Card Payments: The refund will be processed back to the same credit card.
• Cash, Check, or Money Order Payments: A check from BBQ Daddy's account will be mailed to the Client.
• Refund processing may take up to 30 days.

1. Cancellation of Prepaid Delivery/Drop-Off Orders:
• If a Client cancels a food delivery or pickup order after payment, no refunds will be issued. Instead, the amount paid, minus a non-refundable 35% Date Charge, will be applied as a food credit. This credit can be redeemed for future orders and must be used within one year from the originally scheduled event date. The Date Charge compensates the Caterer for reserving the date and preparing for the order.

Policy on Guest Count Reductions

Once the final payment has been made, reductions to the guest count are not permitted.

Payment Options

The Client may choose from the following payment options:

1. Paid in Full: The full balance is due at the time of reservation.
2. Half Payment Plan:
• 50% of the total is due at the time of reservation.
• The remaining 50% is due three (3) days prior to delivery.
3. 35% Deposit Plan:
• 35% of the total is due at the time of reservation.
• The remaining balance is due 15 days prior to the scheduled service.

Catering Agreement for (Full Service, onsite Catering)

 
Between Qfire Catering, LLC ("Caterer") and Client

This Catering Agreement (“Agreement”) is entered into between Qfire Catering, LLC ("Caterer") and the undersigned client ("Client"). By signing this Agreement, initializing, or confirming acceptance through payment, both parties agree to the following terms and conditions:

Section 1: General Terms and Client Responsibilities

1. Accuracy and Assumptions:
• The Caterer is not responsible for providing any services not explicitly detailed and written within this Agreement.
• The Client must review each line item carefully to ensure accuracy and completeness.
• Any items or services not written in this Agreement will not be provided. If any terms or services are unclear, the Client must request clarification before the event date.
2. Caterer Discretion:
• If services are written but not defined in detail, the Caterer will execute them at its discretion.

Section 2: Payment and Cancellation Terms

1. Date Charge (Liquidated Assets):
• A non-refundable Date Charge equal to 35% of the contracted total is required to secure the event date. This charge compensates the Caterer for reserving the date and will be credited toward the final balance.
2. Balance Payment:
• The total contract amount, including applicable taxes, less the Date Charge, must be paid no later than 15 days prior to the event, unless otherwise agreed upon in writing by both parties.
3. Adjustments to Total Cost:
• Once the Date Charge is paid, the total cost of the Agreement may only be reduced by a maximum of 20%.
4. Force Majeure and Rescheduling:
• If the event cannot occur due to an act of God, natural disaster, extreme weather, or a pandemic, the Date Charge may be applied as credit toward a rescheduled event with a total value of at least 80% of the original contract. This credit is valid for one year from the original event date.
5. Cancellation Policy:
   a. 16 or More Days Before Event:
• Payments made, excluding the Date Charge, are non-refundable but may be applied as credit for one year from the cancellation date.
  b. 8 to 15 Days Before Event:
• 50% of the remaining balance (excluding the Date Charge) will be charged. The remaining balance may be applied as credit for one year.
  c. 7 or Fewer Days Before Event:
• No refunds or credits will be issued.

Section 3: Refund Policy

1. Missing Items or Equipment:
• Refunds for missing rental equipment or food items will be based on the value of the specific items. Refund requests must be submitted in writing within 14 days of the event. Approved refunds will be processed within 30 days to the original payment method.
2. Service Issues:
• If service is unsatisfactory, a food credit may be provided at the Caterer's discretion.
3. Non-Performance by Caterer:
• If the Caterer or affiliates are unable to fulfill the Agreement, the Date Charge and all payment made will be refunded in full.

Section 4: Additional Services

1. Charges for Additional Services:
• Any additional services requested, such as decorations, equipment rentals, or waste removal, will be charged and documented within this Agreement when possible.
• Verbal requests made on the event day will be reflected in the settlement bill.

Section 5: Modifications

1. Adjustments to Agreement:
• Changes to guest count, food or equipment selection, and service times must be finalized at least 15 days before the event.
• Reductions to guest count are not permitted once the final payment is made.

Section 6: Duties of the Caterer

1. Licensing and Compliance:
• The Caterer is licensed in Arizona and California and complies with all health department regulations.
2. Liability Insurance:
• The Caterer maintains general liability insurance for all events.
3. Service Provisions:
• The Caterer will provide full-service catering, as described in this Agreement, including food preparation and service.
• The Caterer will bus disposable dinnerware. Glassware, if not provided by the Caterer, can be bussed at an additional fee of $1.50 per plate.

Section 7: Duties of the Client

1. Facility and Access:
• The Client is responsible for providing a suitable venue and ensuring access for proper setup and preparation.
2. Liability:
• The Client is liable for damages to rented equipment while on the premises, except for damages caused directly by the Caterer.
3. Financial Responsibility:
• The Client agrees to fulfill all payment obligations.
• Credit card charge reversals are prohibited. If reversal occurs, the Client is liable for twice the amount, plus fees incurred by the Caterer.

Section 8: Leftovers Policy

1. Food Storage:
• Leftover food will only be provided if the Client has temperature-controlled storage (below 44°F or above 141°F).
• The Client must supply appropriate containers for leftover food or request them in advance in writing.

Section 9: Arbitration and Dispute Resolution

1. Dispute Process:
• Both parties agree to make an honest effort to resolve disputes.
• If unresolved, disputes will be settled through arbitration or mediation.

Section 10: Binding Agreement

This Agreement is binding upon the heirs, assigns, and successors of both parties.

Acknowledgment and Acceptance