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Claims Survey
Thank you for providing us with the opportunity to serve you. At Cal-Valley Insurance, we are continually striving to provide you with the best service available. Please help us by taking a few minutes to complete this questionnaire.
Timeliness
How would you rate the timeliness of our response to your claim?
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Excellent
Above Average
Average
Below Average
Did either a representative from Cal-Valley or your insurance company contact you within 24 hours of your initial accident?
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Yes
No
Personnel
How would you rate the knowledge level of the adjuster assigned to your claim?
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Excellent
Above Average
Average
Below Average
Please rate the professionalism of the adjuster assigned to your claim?
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Excellent
Above Average
Average
Below Average
Overall Claims Experience
Are you happy with the results of your claims settlement?
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Yes
No
What could we have done differently to enhance your experience?
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Partnering and Commitment
Based on our client relationship, would you be willing to provide us with the name and contact information for one or more family members, friends, and/or associates, who you feel might want to take advantage of the same high quality service you are now experiencing.
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0/255 characters
Would you like more information on any of the following products/services available to you through Cal-Valley Insurance?
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Group Health Insurance
Group Life Insurance
Individual Health Insurance
Individual Life Insurance
Short-Term/Long-Term Disability
Long-Term Care Insurance
Homeowners/Renters Insurance
Boat/RV/Motorcycle Insurance
Personal Auto Insurance
Umbrella Coverage
Bond and/or Surety Products
Business Insurance
Workers' Compensation
Commercial Auto Insurance
Other
Please provide any additional comments:
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0/255 characters
Client Information
First Name:
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Last Name:
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Phone Number:
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Email Address:
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